Dr. Mallory - Enneagram Types in the Workplace

Ever wonder why some coworkers love structure while others thrive on spontaneity? Or why one person gives blunt feedback while another avoids conflict at all costs? You can begin to understand these characteristics through the Enneagram!

To help PRSSA students learn how to work with a diverse range of personalities, Dr. Mallory joined us to talk about the nine Enneagram personality types and how each one shapes communication and collaboration. 

Dr. Mallory

She reminded us that the key to using the Enneagram isn't about putting people into boxes, it's about learning to see the world through their eyes. When we understand someone's core fears, motivators and desires, we can communicate with more empathy and respect.

Here's a quick breakdown of the nine types and how to best connect with them:

Type 1: The Perfectionist

This type believes in getting things done well and with efficiency. Their direct feedback may seem blunt, but it often comes from a genuine desire to improve outcomes. Also known as the "Reformer", they hold themselves to the highest standards, having a strong desire to see how things could be improved.

Type 2: The Helper

This type will always support others but rarely ask for help themselves. Be sure to show appreciation, as they thrive on knowing their efforts matter. They can be known as the "mother" of the group, putting others above themselves. 

Type 3: The Achiever 

This type feels a constant pressure to be successful. They are ambitious and goal-oriented, focusing on solutions. Their competitiveness isn't personal; it's fueled by self-motivation and a desire to excel. Their drive to be the best is more about them than it is you.

Type 4: The Individualist

This type is often misunderstood as selfish; however, they simply believe in self-expression to the fullest. They believe they can help others best by sharing personal stories, thoughts, and emotions. They fear being ordinary and strive to be the most unique one in the room. Remember to value their creative abilities; you'll be thankful when you can't come up with an idea.

Type 5: The Investigator 

The investigator feels the need to figure things out for themselves. They are often deep in thought and don't like to be told answers, but rather research to come to their own understanding. They have an undying thirst for knowledge. If you want to start a productive conversation with an

investigator, ask them what they think. 

Type 6: The Loyalist 

The loyalist focuses on security. They are mistaken to be closed off, but just need time to know they can trust someone. To form a positive relationship with a loyalist, never withhold information and agree on clear rules; don't change them without notice. Be honest and dependable, they'll always have your back.

Type 7: The Enthusiast

Energetic and optimistic, enthusiasts are the storytellers who bring life to any group.  Someone not wanting to listen to them is a huge offense. Let them share their excitement, and you'll both leave the conversation smiling.

Type 8: The Challenger 

The challenger is a fighter. They are direct, decisive, and determined. They seek control over their lives and value hard work to their core. Because of their drive for success and independence, it's helpful to make them think certain ideas are their own; otherwise, they may push back. It's not personal; this type simply has a deep commitment to a strong work ethic and finding solutions for themselves. 

Type 9: The Peacemaker

Calm and empathetic, the peacemaker aims to maintain harmony. They are one of the most unique types, as they adapt to the people they are around, so it can be hard to identify them. They go with the flow to keep the peace, but don't forget to ask for their opinion; it matters more than they let on.

At PRSSA, we're grateful to Dr. Mallory for helping us see that understanding others begins with empathy and that communication is most effective when it's rooted in respect. When we take the time to see where someone's coming from, we create stronger teams, better communication and a more positive workplace culture.

So as you step into your career, remember: every personality brings something valuable to the table. We hope this helps you communicate with confidence, as the more we learn to connect with others who see the world differently, the more we all grow.